Focus On Running Your Business… Not Your Network
We make the technology work for you…
When other network support companies put you on hold, we put you first. Our world-class customer service and unique partnership approach are a step above the rest, with proactive, personalized network solutions that minimize downtime and maximize productivity. We are ready with the support and expertise to keep you focused on running your business.
To learn more, simply call +389 71 399 963 or complete the form to the right.
Managed Services Plan
With Managed Services frоm us, you transfer day-to-day management of your technology to us.
Reduce cost, increase profits and mitigate your business risk with our Flat Fee Managed Services.
Infrastructure Outsourcing
Leveraging our experience and best practices, we tailor our offerings to suit the needs of our clients.
Keep the focus on your business strategy and count on us as a partner for IT infrastructure services. Our Infrastructure Outsourcing services are based on ITIL best practices. We deliver complete solutions in service desk management, desktop services, network management and more.
Our IT Infrastructure Outsourcing services are divided into the following categories:
IT Service Desk Support
The service desk is the heart of effective IT service management and a key pillar of our business. We deliver high-quality service desk support around the clock. At the forefront of innovation, our multilingual approach means that the workforce is supported in the right language, from the right location, at the right time with the right tools and technology.
Our team understands that every minute of downtime impacts the business productivity. Each step in our service desk process is designed to address end-user issues quickly and to put steps in place to prevent incidents from occurring again. We follow ITIL best practices to help the customers move beyond reactive incident management into request, problem, configuration and change management processes that drive higher levels of IT service management performance while reducing costs.
we deliver world-class IT support 24x7x365 by integrating people, processes and technology into a multilingual, scalable, agile, IT service desk support solution, based on ITIL best practices.
Desktop Management Services
Rely on our seasoned professionals to manage the remote IT support needs. We’ll provide remote in-person remote service that users and systems sometimes require, with an eye on process improvement, proactive incident reduction, and increased remote resolution.
We is the right choice for remote services:
• Remote IT support service for end users, desktop PC hardware, software, mobile devices, and networking assets
• Advanced troubleshooting and warranty support
• A focus on process improvement, problem avoidance, and increased remote resolution
We delivers the results you need:
• Improve service response and resolution with ITIL-based processes and process improvement methodologies
• Remote support integrated with our multilingual service desk for a seamless support experience
• Reduce costs
Advanced Tools
We can deliver managed services using an industry-leading integrated Remote Monitoring & Management (RMM) and Business and IT Services Management (PSA) platform from Autotask, running in the cloud.
Advantages and Benefits
• Improve your service
• Significantly reduce costs
• Gain speed in problem resolutions
• Gain time to focus on your core business
• Get tools to support you
• Refine and maintain your knowledge base
• Utilize highly knowledgeable staff
• Keep pace with the fast evolving technologies